General Info

Production Time: Standard production time begins from proof approval. 

Cap Changes: Unless otherwise noted, standard cap changes are available on lip balm orders for $0.10 (R)/piece. Please allow for additional lead time for cap changes: 5,000 pieces, 3 additional days; 2,500 pieces, 2 additional days; 1,000 pieces, 1 additional day. For quantities below 1,000 pieces, cap changes do not require additional lead time.

Rush Orders: Rush orders are offered on all products where listed. A fee of $50 (T) or $90 (T) may be applicable. Lead time on rush orders ranges from 1-5 business days from proof approval, but because production times vary, please call for details. 

Variable Data: To include variable data on a product other than All Natural Lip Balm, an additional $0.05 (R)/piece will be added to the product price. For exact printing of names or values, additional charges may apply. 

Chrome/Matte Label Options: Ordering product with a chrome or matte label (rather than our standard glossy label) requires a $50 (T) set-up fee and an additional $0.05 (R)/piece. Set-up fees cannot be waved on reorders for products with these label styles. Please allow for additional lead time for chrome/matte labels: 3 additional days.  

Artwork: Art should be sent as an outlined vector image in one of these file types: .AI (Adobe Illustrator), .EPS (Encapsulated Postscript), or .PDF (Photoshop Distributing File). Please include Pantone® numbers and True Type Font names if available. Email art to

Proofs: Please note that the color you see on your monitor or printer may not be exactly the same color that is printed on our press. If PMS colors are provided, we will come as close as possible but cannot guarantee exact matches. Digital and faxed label proofs can be sent upon request at no charge.

Order Payment: All first orders are to be pre-paid. Net 30 terms with approved credit will be offered on subsequent orders upon request. 

Order Information: Call your local promotional products distributor to order products in this catalog. 

For more order information, visit:


PMS Cap Colors: The Pantone® color matches of our cap color options are provided below. See the General Information regarding cap change fees.